Coronavirus – Library Services FAQ

[as of 7/2/20 – subject to change]

What is the latest news about library services?

To learn about plans to restore library services currently not available, including access to the print collection, visit Library Services Update – May 2020.

When will library locations open?

Bartle Library is offering our Bartle To Go service to allow only for picking up requested print materials in the lobby area. Patrons can also make an appointment to visit Special Collections.  The hours will be 12-4 p.m., Monday-Friday. You can request an appointment to visit Special Collection via email

See “I need a print book” below for instructions on how to request a print book from our collection. The Science and UDC libraries are not scheduled to open yet. Requested print material from these locations will be sent to Bartle Library to pick up.

The other areas within Bartle Library will remain closed. We will be working over the summer to prepare our facilities, including reducing seating density, to open additional areas in Bartle and the branch libraries.

I need a print book in the stacks, how do I get it?

We are offering our Bartle To Go service to allow faculty, students and staff to request print material from our book stacks via our website using Find It! or via your ILLiad account. Visit Bartle To Go for more information.

You still have the option of requesting a portion of a book (e.g., chapter(s) or series of pages) for electronic delivery – subject to copyright rules. You may request your item, with chapter(s) or needed pages specified, via ILLiad or FindIt! We will do our best to produce a copy for you.  Processing times for digital items may be delayed.

We have an extensive ebook collection – see our Finding and using ebooks guide.

How do I schedule an appointment to visit Special Collections?

Special Collections is open by appointment only from 12-4 p.m., Monday-Friday to Binghamton University faculty, students and staff. Appointments must be made at least 24 hours (one business day) prior to requesting the specific item(s) needed during the visit. We will continue to assist all researchers virtually as mus as possible.

For more information, visit Restarting Special Collections. To schedule an appointment, send an email to

Can I still make Interlibrary Loan requests?

Yes, we are able to process requests for physical and electronic articles and book chapters via ILLiad and can deliver your requests to your ILLiad account. Be advised that delivery for all requests may be delayed.

What online library collections are available?

Our online collections, including e-books, databases, online journals, video and other online resources, are available on- and off-campus. Visit our subject guides to learn about resources by topic.  If you have access issues, visit our Technical Help webpage.

Many publishers are providing free access to additional academic resources to assist with online courses and research. Visit our guide Additional Resources Available during COVID-19.

How can I return my book or Interlibrary Loan material? 

Currently, all due dates are extended and books will be automatically renewed. Interlibrary Loan material will be auto renewed and will not accrue fines.

If you need to return books, Interlibrary Loan items or other library material, you can return them to a library drop box located outside of the Bartle and Science libraries. You may also return any item borrowed from Binghamton University Libraries, including Interlibrary Loan items, to other SUNY Libraries and the item will be returned by that library on your behalf (check to see if they are open).

We will communicate when final due dates are reinstated.

I can’t return my book, will I be fined? 

No. At this time, we are extending due dates until September 2 and suspending library fines.

Can I come to the library to print?

The Libraries, including the Information Commons, are closed. Contact the ITS Help Desk for the locations that have printing available on campus.

I am having a problem accessing an electronic resource.  Who can I contact? 

Please use this form to report problems with accessing library resources or services. You may also wish to consult the Libraries’ Technical Help page to review common issues and fixes.

Can I submit my undergraduate thesis for binding?  

The Libraries would be happy to archive a digital copy of your thesis in the Libraries’ Open Repository @ Binghamton (ORB). To submit your work, fill out the online Electronic Thesis form. If you would still like to get a physical copy bound, we suggest you search the web for thesis binding and use one of the options available to you.

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